How to get the best from your IT support

As they say in the best self help guides, "just follow these simple steps".. to a better life, well, maybe we can't promise that but it certainly may help!

You discover you have an IT issue and you want to raise an IT Support Request, support request should only be logged by the designated contact person in the company. This stops duplicate and frivolous jobs being created.

The 3 steps follow.

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4 Essentials to working from home

If you want to work form home like you do in the office you’ll need a couple of things to ensure a few basic are in place first so you can as (or potentially even more) efficiently than you do in the office.

The first thing I notice when working from home, once we had eaten the cakes and biscuits was I was getting up to move more and was starting to feel fitter. Here though I want to consider some of the more technical aspects.


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Broadband issues – Troubleshooting guide

If your broadband has stopped working altogether or has been dropping out intermittently there are a few things you can try yourself before contacting your service provider that could get you up and working again much sooner and save you a call out charge.

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My ISDN and PSTN phones won't work soon?

PSTN switch off

We are hearing of calls pertaining to be from BT or their partners where they are deploying scaremongering tactics to commit your business into lengthy phone contracts - by telling you that analogue telephone lines are being phased out, and you “must act now”.
Do not panic. You don’t need to “act”, or buy anything on these calls..

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5 Tips to improve your WiFi

It can be very frustrating when your WiFi keeps dropping or you have black-spots where the WiFi disappears. The good news is there are lots of things you can do to improve the coverage, keep reading to discover 5 simple tips that can improve your WiFi.

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5 Cyber security tips from .gov web site

Cyber Security

Cyber security is constantly in the news and is affecting most business. The attacks we see are sometimes sophisticated but these basic steps found on the cyber essentials web site will mitigate most the common intrusions.


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We are...

On 30th June, Apollo I.T. will be incorporated for 10 years. Researching businesses that are 10 years old, you discover only 4% of all businesses make it this far. We would like to enjoy this moment and see what how things have changed.

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Office 365 vs Server – What is the best email server solution for your business?

When it comes to Microsoft email servers, there are two options for you to consider: Exchange Server 2016 and Office 365.

Both options have their advantages and implementation challenges and finding the right solution for your business can be extremely daunting. In essence, the main difference is one is a self-hosted system (Exchange 2016) and the other is cloud based (Office 365).


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Ransomware, what you can do.


There are 2 sides to what you can do, one is before you are infected, which is a lot easier to implement and once you are infected. Once you have been infected your options will be determined by the preparations you made before the attack and will also depend on the severity of the attack.

Read on to see what you can do.

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Finalist in South Devon Business Awards,

Best Tech Business Awards

Apollo are Nominated and Finalists for the best Digital or Tech Business Award.Apollo IT were Finalist in the category best Digital or Tech Business. We were praised for the great work we do, the outstanding customer care and communications.

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How to get emails on your IPhone

How to get emails on to your iPhone 

Follow this guide to connect your IPhone to an exchange server. If you need a guide for an Android please ask and we will email it to you.


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15 short tips to Stop Ransomware getting on your computer

The way to stop Ransomware is to plan to protect against it, below are 15 top tips from our software partner Heimdal. None of our clients using the measures below has suffered a successful attack to date.

If your data is encrypted already there are somethings you can try before you go down the “pay the ransom” route. See the link at the very bottom of the page.


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Farewell old friend

One of the best products Microsoft has offered small business is reaching End of Life and Microsoft are offering no direct replacement. Yes, it’s the end for Small Business server, the last edition SBS 2011 starts to reach "end of life" in January 2020.

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Windows 7 End of Life

Technology moves along at an incredible rate. One minute you have the latest mobile phone and the next something new is on the market. Having an out of date mobile is one thing, but soon you could be using a Microsoft operating system that is leaving you exposed to cyber attack. That's what will happen when Windows 7 end of life arrives.

Microsoft has a life cycle for their products, and when that product reaches end of life, there are serious security implications for any business that continues to use it. Think of all the work that you put in to protecting your business data and then imagine that data being hacked and stolen because you are using an operating system that is out of date.


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Telephone System Devon    

Call us today

01803 444555

for a free, friendly system appraisal

Hello. We are Apollo, specialists in IT Support, Cloud Phones, Broadband and Computer Systems for businesses. Based in Devon - and serving the UK.

We are your team of technology experts: our clients range from Charities to Marinas.

As an ISO 9001:2015 registered firm we are committed to quality and improvement in everything we deliver.


5, Dartmouth Business Park
Collingwood Road

ISO 9001 Quality IT Support Devon

Newton Abbot

8, Henleys Business Park
Manor Road
Newton Abbot
TQ12 5NF